Privacy Policy

Effective Date: 11 May 2026

At Vetequip.ie, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Company Information

Vetequip.ie
Unit C1, Clane Business Park
College Road, Clane
Co. Kildare, W91 VK84
Ireland

If you have any questions about this Privacy Policy or your personal data, you can contact us through our website.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide

Name
Email address
Phone number
Billing and delivery address
Payment information
Account login details
Any information submitted through contact forms or customer support enquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Referring website addresses
Cookie and analytics data

3. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Manage your account
Improve our website and services
Send order updates and service communications
Send marketing communications where legally permitted
Prevent fraud and enhance website security
Comply with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent, where required

5. Sharing Your Information

We may share your information with trusted third parties including:

Payment processors
Delivery and courier services
IT and website service providers
Marketing and analytics providers
Legal or regulatory authorities where required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Data Protection Commission

To exercise your rights, please contact us through our website.

8. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic
Personalise user experience
Support marketing activities

You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact:

Vetequip.ie
Unit C1, Clane Business Park
College Road, Clane
Co. Kildare, W91 VK84
Ireland